Service Support Programs

Full Equipment Support & Advanced Process Assistance

NAURA Akrion provides full equipment support and advanced process assistance to our customers worldwide. Our service locations are equipped with the necessary documentation and qualified field service engineers to provide full technical support including installations and maintenance.

If you require service support, contact your local regional service manager or submit the Contact Us form on the right side of this page.

  • Training—onsite and remote for:
    • Operators
    • Maintenance
  • Field Service
    • One time visit
    • Block of hours contract
    • Preventive Maintenance contract
    • Full on-site service contract
    • Technical Support Contracts—remote via:
      • Email, Phone, Video
    • Vacation Backfills
      • We provide a field service engineer (FSE) to fill-in while your critical employees are not available
    • System Upgrades
      • Support of Product Enhancements and Tool Installs
    • Warranty Service for Tool & Product Enhancement Installs
      • Parts replacement
      • Labor
  • Emergency Service including 24-hour phone support
    • +1-610-391-9200
    • One-time Field Service support